Information for Travel Agents & Tour Operators

Stars Hotels Travel Agent & Travel Partner Services

Stars Hotels values the important role performed by our partner travel agents and tour operators who are essential in promoting the facilities and services offered by Stars Hotels in France.

Highest Levels of Customer Service

The objective of Stars Hotels is to ensure our clients and guests receive the highest levels of customer service and satisfaction at each point of their relationship with Stars Hotels.

Dedicated Area for Travel Partners & Travel Professionals

Stars Hotels in France understands the needs, requirements and expectations of our travel agents and tour operator partners across our operational territories.

To help with the work you undertake on behalf of Stars Hotels in France, Stars Hotels have provided a dedicated area for travel agents and tour operators on the Stars Hotels website.

The travel agents and tour operators' area on the Stars Hotels in France website ensures Stars Hotels travel partners are able to access and receive comprehensive information and support about hotel GDS codes, partner commissions and exclusive access to the best rates available at Stars Hotels in France.


Support for Travel Agents & Tour Operators

Stars Hotels travel agent and tour operators support team is available Monday to Friday, between 9am and 6pm to discuss your requests for information or assistance about Stars Hotels chain of budget hotels in destinations across France.

IATA / Access

Travel agents and tour operators can access their own offers and information directly (negotiated rates, customised commission rates) by selecting the IATA link on the Stars Hotels online booking form, available on each page of the Stars Hotels website.

Online Reservation System

Stars Hotels in France use a single online booking platform for all of our hotels.


Commissions for IATA Travel Agents & Tour Operators

Stars Hotels in France pays commissions to any licensed travel agent possessing an IATA code. Payment of commissions is made within 30 days maximum as of date of booking. If you do not receive payment within the stated time, please contact Stars Hotels. Please have the following information ready:

  • Guest name
  • Hotel name
  • Date of arrival
  • Rate
  • IATA code
  • Confirmation number
  • Booking channel (GDS, web, email, fax or telephone)

Further Assistance

Stars Hotels travel agents and tour operators support team is available Monday to Friday, between 9am and 6 pm to discuss your requests for information or assistance about Stars Hotels in France.


Stars Hotels Post Reservation Enquries

Reservations to Stars Hotels in France (secured via this website, by phone, fax or GDS) will be integrated into the relevant Hotel Property Management System (PMS).

Information relating to online reservations can be retrieved via Stars Hotels online booking system through this Stars Hotels website or (where applicable) the GDS system used in the initial reservation.

Alternatively please contact Stars Hotels with the following information:

  • Guest name
  • Hotel name
  • Date of arrival
  • Rate
  • IATA code
  • Confirmation number
  • Booking channel (GDS, web, email, fax or telephone)

Please note

In some cases there may be a short lag before the reservation is integrated into Stars Hotels Hotel Property Management System (PMS). In this instance we suggest that you note the following information prior to contacting a Stars Hotel in France directly:

Reservations made either via this website or GDS might not be instantly accessible to Stars Hotels. In this instance, please appreciate a short delay of a few hours before Stars Hotels receives the reservation you have made.


Contact Stars Hotels Travel Agent Support Team

To speak to a member of Stars Hotels travel agent and tour operators support team please contact:

Stars Hotels c/o JJW Hotels & Resorts (France)
11 rue Tronchet,
75008 Paris,
France

Tel: +33 (0)1 40 06 08 50 - Fax: +33 (0)1 40 06 06 83

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Stars Hotels

Stars Hotels is a French budget hotel chain with a stunning range of affordable hotels located all across France. Stars Hotels provide budget hotel rooms in city centres... and close to many main autoroutes and airports throughout France.

Best Available Paris Online Room Rate

Hotel Stars Paris Arcueil best available Internet discount room rates in Paris are available to book online now. Take advantage of Stars Hotels best available online rates to guarantee you the best price available at Hotel Stars Paris Arcueil.